Privacy Policy
WE ARE COMMITTED TO AND MAINTAIN THE FOLLOWING PRIVACY VALUES AND PRACTICES
Information Collection, Use, and Sharing
We believe that we should behave responsibly when we use a consumer’s information. The Landlord Collection Agency’s process of collecting, disseminating, and disclosing information is designed to comply with all applicable federal, state, and local statutory requirements governing the use of consumer data, including those found in the FCRA and FDCPA.
We are the sole owners of the information collected on this site. We will not sell or rent this information to anyone. While we do not share sensitive tenant information (individuals in debt) with outside parties, we may share account owner (client) information among our affiliated entities—TenantTracks, Property Owner Defense League, and CTPOA—to facilitate our internal business services. Unless you ask us not to, we may contact you in the future to inform you of changes to this privacy policy.
Communication Consent & Opt-Out
By providing your phone number, you expressly consent and agree to receive communications from TenantTracks, Landlord Collection Agency, Property Owner Defense League, and CTPOA (collectively, “the Companies”).
Methods of Contact: You agree that the Companies may contact you via live telephone calls, pre-recorded or artificial voice messages, and SMS/MMS text messages. These communications may be delivered using automated dialing technology.
Purpose: Communications may include account updates, collection notices, marketing materials, or information regarding your membership or services.
Fees: Standard message and data rates from your carrier may apply.
Opting Out: Your consent is not a condition of purchase. You may opt out of receiving these communications at any time:
For Text Messages: Reply “STOP” to any text message received.
For Phone Calls: Notify the representative during a live call or contact our customer support directly to be placed on our internal “Do Not Call” list.
Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. If you feel that we are not abiding by this privacy policy, you should contact us immediately.
Confidentiality and Security
We strive to ensure utilization of appropriate facilities and systems to protect against unauthorized access to, or corruption of the data we collect, maintain, and disseminate. We employ security procedures for handling consumer information, as well as maintaining physical security and limiting access to our facilities in order to safeguard information we collect, maintain, and disseminate.
When we gather sensitive information via the website, your information is protected both online and offline. Only employees who need the information to perform a specific job (for example, debt collectors or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Special Message for Connecticut Residents Regarding the Confidentiality of Social Security Numbers.
Connecticut’s legislature passed Public Act 08-167, which requires that filing agencies, like the Landlord Collection Agency, display to Connecticut residents how the Agency protects the confidentiality of Social Security Numbers; prohibits the unlawful disclosure of Social Security Numbers; and limits access to Social Security Numbers. The Landlord Collection Agency takes the same protective measures described above with regard to other non-public personal information when handling a Social Security Number. In addition, the Agency generally does not release the full Social Security Number in reports produced from its own databases, even when a consumer has requested a copy of his/her own report.
Where else can I find consumer information?
Consumer Data Industry Association
Coalition for Sensible Public Records Access
To obtain additional information about the privacy practices and policies of the Landlord Collection Agency in connection with its preparation and processing of investigative files, please contact us.